The Answer We Like to Hear

A friend of mine just passed away. He had been sick a long time. When he first told me about it, he was healthy looking and told me his doctor had given him a clean bill of health. He didn't go for a second opinion, he was satisfied with what he heard.

Similarly, a friend's dad had been sick and was told that he was going to fully recover. No second opinion was needed, he liked the answer. He passed away shortly.

Fortunately in business, we don't often deal with life and death issues. All the more reason not to avoid the few people who tell it to you straight and, when necessary, seek out second opinions from trusted sources.

Whether it's a customer, a co-worker, boss or friend, we need to share the truth with them and ask the truth of them.

Barry LaBov
LaBov & Beyond
www.labov.com