The project manager knows there's an issue and has been ignoring the repeated email alerts from the software program. Her other team members know there's an issue and are wondering when she's going to do something. The accountant knows there's a problem and sees the printouts and is frustrated waiting for a response.
Just like handing off responsibilities to your subordinate, handing off responsibilities to a software program is a critical error.
Two options: uninstall the software or get off your chair and go meet with human beings to discuss, learn and solve.
LaBov and Beyond