Thursday, October 29, 2009

Let the software take care of that

A multi-million dollar IT project is running behind. No one seems to be saying anything about it. Its failure could be catastrophic. Yet no one is stirring. Why?

Software.

The project manager knows there's an issue and has been ignoring the repeated email alerts from the software program. Her other team members know there's an issue and are wondering when she's going to do something. The accountant knows there's a problem and sees the printouts and is frustrated waiting for a response.

Software.

Just like handing off responsibilities to your subordinate, handing off responsibilities to a software program is a critical error.

Two options: uninstall the software or get off your chair and go meet with human beings to discuss, learn and solve.


Barry LaBov
LaBov and Beyond
www.labov.com

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