Cowboy movies and army movies are great—lots of action, tough guy heroes, etc. In True Grit, Rooster Cogburn was great, he hardly spoke, and when he did, it was pretty blunt, outlandish and hard-core.
In real life, that doesn’t work often. If you have an employee who is struggling, laying into him and berating him will not result in positive actions.
Dealing with the issues without playing hardball is a sign of strength, because you’re keeping the communication open, you’re allowing for hope, for progress.
Sure, once in a while you have to lay it on the line, but if that’s a frequent occurrence, there isn’t enough open communication going on. Changing that will takes guts and courageous.
Barry LaBov
LaBov & Beyond
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