I can't afford to buy this, it's more than my budget can bear.
It's almost always 100% UNTRUE!
The same customer who says he has no money is the same customer who will find the money to buy something that excites him, something that is a great "deal." This is what separates the order-taker from the order-maker.
Barry LaBov
LaBov & Beyond
True. We are either failing to communicate the value, or we're selling the wrong thing.
ReplyDeleteAgreed, if we don't do either, well lose out.
ReplyDeleteGreat insights.
ReplyDeleteThanks for the ideas. Dealing with dealings or employees or customers--it's all the same--we must stress the value we're bringing.
ReplyDeleteBarry LaBov
LaBov & Beyond Marketing Communications and Training