Progams still need to make sense

Corporations love programs. They take the human element out and make it real simple: follow the program or fail.

Many programs are smart. Most sure beat the alternative: blindly wandering around doing whatever, hoping for a good outcome.

But, programs must make sense. When they stop making sense, they begin to fail and all the good that was accomplished will be diminished, if not forgotten.

When we see the beginning of slippage in a program or process, it's time to re-evaluate and ask if it is still relevant. It's better to make numerous tweaks to it and keep it alive then to sit back and demand compliance. Because like a wall with a weakened foundation, that program will eventually crumble to the ground.

Barry LaBov
LaBov & Beyond
www.labov.com