Wednesday, August 26, 2009

Tag - you're it

The very best people are not perfect - not even close. But they do solve problems and deal with issues the best they can. That may not sound like much, but it's huge. Why?

Because in the crazy business world we're in, the last thing we need is useless stuff to bring us down, to take our focus off what is most important. The person that lets you know that there's a problem or that a client is disappointed or that there's an internal problem is not helping; they're bringing you and the organization down.

Better that they take ownership and face the issues the best they can, even if the outcome is not perfect. It's not about perfect; it's about ownership.

Barry LaBov
LaBov and Beyond
www.labov.com

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