Sometimes that difference between winning and losing is demonstrating that you really care.
Face it: most cars, motorcycles, boats and computers are well made and can be bought at thousands of different locations, including on the web. So, if you're the salesperson and you show the customer you really are committed to making sure they're taken care of--they'll probably buy from you.
If you don't show you care, they can buy that product anywhere they care to.
Barry LaBov
LaBov & Beyond
www.labov.com
www.labovsaleschannel.com
Thursday, August 12, 2010
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