A change has occurred in the biz landscape. More than ever before, customers need to turn to someone they can trust, someone who will tell them the whole truth, warts and all. No longer is it ok to be the "yes man" or "yes woman."
We must be critical--go against the tide, have the difficult conversation, re-think the common assumption
To be critical--be the one person or company the customer trusts and values
Barry LaBov
LaBov & Beyond
www.labov.com
LaBov Sales Channel
PB&J Newsletter
Tuesday, August 3, 2010
Subscribe to:
Post Comments (Atom)
Posts
No comments:
Post a Comment