Tuesday, May 10, 2011

A personal touch makes a difference

Two employees have medical issues. Their company does a good job helping each with their situation, being supportive and offering resources. Both employees pull through and do well.

One says nothing to her co-workers and boss. The other reaches out, talks, and thanks the various individuals.

It's all the difference in the world.

The first person's response makes the team wonder if what they did was appreciated at all.

The second person's response inspires the team and strengthens their bond.

There are reasons why we sometimes don't acknowledge what others do for us. Maybe it's pride, embarrassment, entitlement or whatever. Sad, for everyone involved.

Barry LaBov
LaBov & Beyond

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