Tuesday, July 30, 2013

Panic management

A goal of a good leader is to eliminate panic, to calm people down and focus efforts on what is smart. A poor performer not only doesn't do that, but actually creates more panic.

Panic is not:
Passion
Wanting to win
Doing your best
Trying to please customers

Panic is:
Selfish
Short-sighted
Morale-defeating

Panic will lead to bad decisions, bad performance and will hurt relationships internally as well as externally with customers. The leaders I know will calmly analyze the situation and do their best to focus their resources on the right things. 

Barry LaBov
LABOV Marketing Communications and Training
www.labov.com



Tuesday, July 23, 2013

Timing

In music, having a great sense of timing is everything. In baseball, timing your bat to the 90 mph pitch coming is the difference between a hit and miss.

In business, timing is critical. For example, who hears first when there is a change? Who learns of your new brandingthe customer or the employees?

And when there are concerns over product quality or the relationship you have with a customer, do you wait to hear or do you make the first contact?

Timing is critical, and often the message itself isn't the issue, it's who hears it first.

Barry LaBov
LABOV Marketing Communications and Training
www.labov.com

Tuesday, July 16, 2013

Ideas

I'm an idea guy. To a fault. I have had to learn that all problems are not solved with an idea. Sometimes an idea can really result in wonders, a transformation. But sometimes it takes a person, one person, deciding to do something.

I've tried to solve a problem with a totally new great idea and have failed and failed. And then one day, a person decided to do something and everything turned out great.

Ideas are great but they're not everything.

Barry LaBov
LABOV Marketing Communications and Training
www.labov.com 

Monday, July 15, 2013

Barry LaBov Puts His Collective Wisdom in One Place

How would you like to gain a better understanding of office politics? What about the many factors that dictate how well an employee will respond to certain directions? Maybe you’re just looking for ways to be a better manager or how to maintain a healthy work-life balance. No matter what you’re looking for in regard to business tips and advice, you’ll most likely find something you can take with you back to the office through Barry LaBov’s blog.
                                                                      
Written by Barry LaBov, himself, the award-winning entrepreneur, speaker and writer takes some time to give readers short little quips and insights onto how to be a better employee and person. Having worked in many different areas of media and serving a variety of roles within the capacity, Barry LaBov brings with him a unique perspective that may help you see management, client meetings, and work ethic a little differently.
Each post usually features a short observation or story that Barry LaBov will then tie back to the office to address universal issues that seem relevant.  Take this post written recently on bullies. Bullies are a thing most people have to deal with when growing up and they’re certainly in the news all of the time, but what about when you grow up? What do you do if you have to deal with a bully in the professional world? Most people do nothing, which only adds to anxiety. LaBov stresses that you need to handle these bullies right away in order to be productive and maintain a friendly office environment.


If you’ve ever had an office issue or you’re just looking to widen your horizons to become a better employee or boss, you might want to look into Barry LaBov’s blog. 

Tuesday, July 9, 2013

Bully Bully

Bullying is a very serious issue today at schools. Our young people are being bullied online or at school and there are great organizations and people fighting that. I thank them for doing that.

But there is bullying in the workplace, too. We deal with people who threaten or have outbursts that scare us. I know grown men who are bullied by their business partners and don't know how to deal with it.

I have dealt with bullies from the time I was a kid and have to say, it's been very frustrating. All I can say is that bullies I have known are weak, scared and cowardly when they are exposed. The sooner workplace bullies are dealt with the better.

The other thing I have seen is that every one of us feels we have been bullied. But how many of us admit to being bullies?

Barry LaBov
LABOV Marketing Communications and Training
www.labov.com

Monday, July 1, 2013

Graciousness

I have gotten to know some very wealthy people in my position at LABOV Marketing Communications and Training. Most of them are truly good, if not great individuals.

One area I note is if and how they are gracious. Do they give more than they need to? Do they have a sense of what the "little guy" goes through? Are they motivated by money or power or do they have a higher calling?

Many wealthy people are giving, positive individuals who really do more than the minimum. But why not apply those questions to all of us? Do we tip more than the minimum when we receive good service? Do we show appreciation to someone who is at a perceived lower level of status? Do we treat everyone at an eye-to-eye level?

If the young college girl waiting tables gets an extra few dollars on her tip, it means a lot to her, but to most of us, it is nothing. Does she truly deserve it? I don't know, but if it means far more to her than to you, why not do it?

If the average guy gives $100 to his favorite charity, it may be a big deal to him. To a rich guy, that's a rounding error; it's nothing. We all say we want to make a difference; it starts with being gracious.

Barry LaBov
LABOV Marketing Communications and Training
www.labov.com