Communication is critical in all parts of our life. I'd like us to go on a diet and cut out the useless communication for a day.
Wouldn't it be nice to not hear the following (note: I've included my response in parentheses):
It's all good (Is it really all good or are you just saying that?)
It is what it is (What isn't what it is?)
At the end of the day (Why wait till the end of a day?)
To tell you the truth (You weren't already going to tell the truth?)
Quite frankly (Why wouldn't you always be frank?)
Back in the day (Which day are you talking about?)
He's a very thoughtful person (As opposed to a thoughtless person?)
Think of the useless statements we hear daily that are of absolutely no value. Companies will create their own "language of the useless." Listen closely to the words, terms or sayings that are used in your company. Challenge their validity--are they meaningful or are they merely chatter?
Barry LaBov
LaBov & Beyond
www.labov.com
LaBov Sales Channel
PB&J Newsletter
Tuesday, June 8, 2010
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