Monday, April 4, 2011


I'll let you off the hook if you do the same for me
I won't mention how bad your project is going as long as you keep quiet about mine
The above are examples of collusion that we deal with every day in business. But there are other, less obvious, examples of collusion such as allowing a person to not do their job because they had to attend to someone else's job. Or to excuse poor performance because it involves a difficult client or under-performing employee.

Without realizing it, we excuse others and allow them to break promises so that we can do the same. This undermines our best intentions.

As tough as it seems, it is not okay if you break your promise, even though you're dealing with someone else who didn't live up to their promise. If we faced every situation like that, we'd be forced to solve our problems, not to endure them and accept them.

Barry LaBov
LaBov & Beyond

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