Wednesday, September 15, 2010

One Extra Question

It's easy to jump to conclusions, to make a decision based on one statement or fact. But in large and small corporations, that's a challenge. Often, a new policy or campaign is launched and fails because it was built on a faulty premise, assumption or edict.

Sometimes all it takes is one more question to clarify what's at the heart. My sister-in-law is a great example. She was called into the doctor's office for tests. After she went through numerous ones, the doctor came in and tried to assure her by saying, "I think you're fine. If you were my wife, I wouldn't do anymore testing."

She looked up at him and asked, "How well do you get along with your wife?"

One question can clarify a lot.

Barry LaBov
LaBov & Beyond

No comments:

Post a Comment