Tuesday, May 25, 2010

Questions and More Questions

We've all been taught it's important to listen. It's important to ask questions in order to learn and improve. But it's also important to have an idea, an opinion or a recommendation.

Some of the most overrated people ask the most questions and appear to be most impressive. But, other than asking questions, what value are they bringing? If they aren't also suggesting solutions, I suggest they are doing no good and are if anything, a distraction.

Whether we are dealing with customers at our store or clients over the phone or having a talk with our boss, we have to bring them something of value, something more than peppering them with questions. We have to offer up a piece of ourselves, our hearts, our minds--something that is meaningful.

Asking questions of others is only good if it results in us providing them answers.

Barry LaBov
LaBov & beyond

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