One reason we sometimes don't solve a problem is that we confuse being at fault with being responsible. Since it's not my fault, why should I care about solving it? That attitude leads to distancing yourself from the problem to make sure the stain of blame isn't on you.
In reality, it doesn't matter who is at fault or if there even is a fault. All that matters is that someone solved the problem. That's the difference between an average person putting in hours at a job and someone who is truly valuable.
Barry LaBov
LaBov Marketing Communications and Training
www.labov.com
Wednesday, February 20, 2013
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I completely agree. Solving problems is what makes a work environment more than a job, but a learning experience to expand your career.
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