Most big ideas or decisions are initially received negatively by people. Why? Because our emotions automatically reject anything that is foreign, strange, different--all that scares us.
It's as if we have to turn-off our emotions and view change logically first. Once we become more comfortable with the change and we have analyzed it, the change isn't really as big a deal.
The more emotional a person or a company is, the more critical the need to give the emotions time to catch up to logic.
Barry LaBov
LaBov & Beyond
www.labov.com
Thursday, November 3, 2011
Wednesday, November 2, 2011
Reactive, proactive
There are really only two approaches to business or to life in general:
Being reactive is a survival approach, you're dealing with what comes at you, you're living to face another day, you rationalize your shortcomings, you keep your head down and say as little as possible.
Being proactive is a success approach, you're focused on progress, on making things better, getting to the bottom of issues, you realize that you will make mistakes but you feel your body of work more than overcomes that.
At some point, the reactive person will face the fact their approach is, indeed, not a survival response at all, because it will be their demise.
Barry LaBov
LaBov & Beyond
http://www.labov.com/
Being reactive is a survival approach, you're dealing with what comes at you, you're living to face another day, you rationalize your shortcomings, you keep your head down and say as little as possible.
Being proactive is a success approach, you're focused on progress, on making things better, getting to the bottom of issues, you realize that you will make mistakes but you feel your body of work more than overcomes that.
At some point, the reactive person will face the fact their approach is, indeed, not a survival response at all, because it will be their demise.
Barry LaBov
LaBov & Beyond
http://www.labov.com/
You're either reacting or you're taking initiative
Tuesday, November 1, 2011
The Folly of Follow-up
A salesperson talks to you about a product. You're interested. The sales guy is a bit stiff, stodgy and doesn't want to negotiate. You desperately want the product, but you need to feel good about the deal, you need to negotiate. Sales guy ignores your need and promise to call back and check on you in a few weeks.
You are irritated and check out competitive stores, find the product and a sales lady who is more than happen to negotiate. You buy, you feel good and you're happy. So is the sales lady.
But...the original sales guy keeps sending emails or phone messages to "follow-up" on your conversation. Think about it: he is calling, but for what reason? To really seal the deal? I think not. At best he's calling to repeat the previous discussion. At worst, he's just doing what he has been told: follow up after giving the customer a price. No more, no less.
Follow-up without a productive purpose is folly.
Barry LaBov
LaBov & Beyond
www.labov.com
You are irritated and check out competitive stores, find the product and a sales lady who is more than happen to negotiate. You buy, you feel good and you're happy. So is the sales lady.
But...the original sales guy keeps sending emails or phone messages to "follow-up" on your conversation. Think about it: he is calling, but for what reason? To really seal the deal? I think not. At best he's calling to repeat the previous discussion. At worst, he's just doing what he has been told: follow up after giving the customer a price. No more, no less.
Follow-up without a productive purpose is folly.
Barry LaBov
LaBov & Beyond
www.labov.com
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