Faction management

We read in the news of the horrid things that happen when there are factions that are fighting other factions. There are ambushes, surprise attacks, guerrilla warfare, etc. All because a group that feels weak is lashing out to be heard or to hurt others.

We see this in business when a person feels under appreciated. They try to cause conflict, to spread fear or rumors—whatever they can do to feel powerful in that situation.

That's why we are told to provide a safe environment for people to share their opinions, because if not, they'll possibly share them in a negative fashion.

One advantage we have in our businesses is that we can choose to eliminate that faction. That sounds easy but it seldom is. However experience tells me that if we try our best to give everyone a chance to succeed and express themselves, yet there is a faction of discontent, managing them is not the best option. A friendly separation is the best answer for all.

Barry LaBov
LABOV Marketing Communications and Training
www.labov.com