Monday, June 20, 2011

The problem I would like to have

Problems are hassles, who looks forward to them? It occurs to me that sometimes, though, we choose our problems...or at least choose to label them.

The car dealer with poor sales has a problem that they choose: the product the manufacturer is supplying is simply not interesting or attractive to the customer.

But is that the truth? Could it be the sales staff is not motivated or the owner has retired but hasn't told anyone yet?

Why not go to the source and learn what the root of the problem is? It sounds obvious, but when we do that, we just might find a solution.

Barry LaBov
LaBov & Beyond
www.labov.com

No comments:

Post a Comment