Fear and all its friends

When fear visits us, it brings along a bunch of buddies—including rationalization, confusion, anxiety and defensiveness.

Leaders have to fight to have an environment where fear isn’t a factor. That’s not easy, because fear can come from the outside—a customer’s behavior or a supplier’s poor performance that could compromise a healthy situation.

It’s a daily fight to look at every response to challenges closely to make sure fear and its friends aren’t influencing your world.

Barry LaBov
LABOV Marketing Communications and Training
www.labov.com