tag:blogger.com,1999:blog-3006577091364547718.post8221596996847139085..comments2023-08-23T08:20:07.232-04:00Comments on The LaBov Report - Daily insight from Barry LaBov, CEO of LABOV: A Best of Barry: It is personalBarry LaBov, President and CEO LABOV Marketing Communications and Traininghttp://www.blogger.com/profile/13071311192962323389noreply@blogger.comBlogger2125tag:blogger.com,1999:blog-3006577091364547718.post-35933934926736884762012-05-18T12:03:33.229-04:002012-05-18T12:03:33.229-04:00James, whether you're in Fort Wayne, IN or Sco...James, whether you're in Fort Wayne, IN or Scottsdale or L.A., great business performance is personal It doesn't have to be marketing communications or training or manufacturing, to the great firms it is a personal thing--thanks!Barry LaBov, President and CEO LABOV Marketing Communications and Traininghttps://www.blogger.com/profile/13071311192962323389noreply@blogger.comtag:blogger.com,1999:blog-3006577091364547718.post-44052118581827067922012-05-18T09:52:51.867-04:002012-05-18T09:52:51.867-04:00You're right - I think this is what separates ...You're right - I think this is what separates good companies from great ones. Everyone deserves a break and some time away from the office, but a simple email or a personal touch in correspondences with customers is all it takes to make the extra effort. These little gestures go a long way, especially in the business world where many companies are so task-oriented. I urge employees at my Fort Wayne company to make our clients feel like real people - or as you put it, to take their jobs personally. I'm not in the <a href="http://www.labov.com/" title="LaBov & Beyond" rel="nofollow">marketing communications</a> industry like LaBov & Beyond, but I think this rule applies no matter what field you're in. Would you agree with this, Barry?James T.noreply@blogger.com